MP1993 Universal 2000Kg Pressed Steel 50mm Coupling & Adaptor Kit

Universal 2000kg Pressed Steel 50mm Coupling and Adaptor Kit for 35, 40, 45 & 50mm Round Tube Drawbars

• 2 x M12 bolts (min 10.9)
• Application up to 2000kg
• Universal replacement over-run coupling head kit, for models including:
  • Knott K20A / K20B (575002)
  • ALBE EM150A / EM150B
  • AL-KO AK160A / AK160B
• Heavy duty pressed steel construction, zinc plated finish
• Mounting holes in the side and top surfaces
• Supplied with 35/40/45mm drawbar adaptors, 2 x M12 x 80mm mounting bolts, lock nuts and washers
• R55 approved (D18.5, S100)
• Supplied without lock. Suitable for use with optional lock MP478B
• Can be fitted with soft dock MP1940

Delivery

Items are shipped to the U.K mainland excluding Highlands and Islands as part of our free postage and packaging service.

If you are located in the highlands or islands please message us for an accurate postage cost

We are currently unable to ship to Northern Ireland, The Republic of Irelands or any other International location

FAQs

My item has reached me damaged/faulty/missing parts, what should I do now?

In this unlikely event, we advise all customers that any issues must be communicated within 2 working days of the delivery taking place. Please CONTACT US at your earliest convenience by using the contact seller option. To ensure quick resolution, please attach photos of the damage or fault if possible on first contact. If you have parts missing from your order please send a picture of everything that you have received so we can see what is missing. This can be done using the \\\\\\\\\\\\\\\”attach photos\\\\\\\\\\\\\\\” tab located underneath the message box We aim to respond to all emails and messages as soon as possible and will do all we can to resolve any issues as efficiently as possible.

Can I collect my order?

We do not offer customer collection as we operate from a few warehouses across the country that do not allow public access.

I have ordered more than one item, will they be delivered together?

As we operate from a few warehouses around the country we are unable to guarantee that your items would arrive together.

I would like my parcel to be left in a secure location, can this be done?

In a case where the customer requests for the goods to be left (without a signature), we will do our best to notify the courier/driver prior to their arrival. We are not liable for any theft/damage/loss that may occur ONCE delivery has taken place.

The address on my order is wrong, can this be changed?

If you notice that the address on your order is incorrect please contact us as soon as possible and we will do our best to change shipping address. Once the Item has been dispatched we are unable to change the address.

Can I buy the towbar neck on its own?

Unfortunately we do not sell the necks or other parts of the towbars separately. We only sell complete towbars.

Do you ship internationally?

Unfortunately, at the moment we are unable to ship orders either to Northern Ireland or any other country.

Returns Process

If you wish to return an item to us please follow the below steps

• Contact us through eBay message
• Repackage the item or items purchased
• Write the provided RMA number on the outside of the packing to help us identify your return
• Failure to write the RMA Number on the return Package can delay the returns process
• Send the item or items back to the address provided
• We can provide either a Collection service through our courier or a parcel drop off service
• When the item is received back with us it will be inspected and if all is OK the refund will be processed

If you receive a damaged or faulty item please contact us within 48 Hours of receiving the item

Contact Us

We want you to be satisfied with your purchase. However, If you have any issues regarding your order, we have a dedicated customer service team who will be there to help resolve any issues that may arise.

We strive for 100% customer satisfaction at all times. If you are not satisfied with your purchase or experience with our company, please do not hesitate to contact us. We will do our best to resolve this for you.

Please check Business seller information or email through the eBay messaging system. You will need to select the \\\\\\\\\\\\\\\”contact the seller\\\\\\\\\\\\\\\” option (found on your eBay Order). We aim to respond as soon as possible.

Our office opening hours are Monday to Friday, 8.30 am to 5 pm